Marketing

Odoo's Marketing apps bring email, SMS, social media, event and survey work together in one database. Who was sent what, who opened it and who left the list all show on the same contact record.

Six apps work on the same contact record, from building the list to measuring the result.

  1. 01

    Choosing the target

    You build a filter on contacts, CRM leads, event registrations or sales orders. The filter shows how many records it matches before anything goes out.

  2. 02

    Sending

    An email, SMS or social media post is prepared. It goes out immediately, or you pick a date and time and schedule it for later.

  3. 03

    Recording the response

    Delivered, opened, clicked, replied and bounced records are written to the mailing card. Links in the text are tracked individually.

  4. 04

    Automatic follow-up

    Marketing Automation runs the next step based on those responses. A second message three days later can be defined for anyone who did not open the email.

Why ASON

  • One contact record

    The same person can be a CRM opportunity, an event attendee and an email recipient at once. An address that goes on the blacklist stays out of every marketing mailing in the database.

  • Targeting by filter

    The recipient list is not assembled by hand. You set conditions on fields such as country, tag, CRM stage and creation date; the matching records are determined at send time.

  • A clear split between editions

    Email Marketing, SMS Marketing, Events and Surveys are in the Community edition. Marketing Automation and Social Marketing are Enterprise only.

  • Setup and training

    As an Odoo Learning Partner, ASON Teknoloji Sanayi ve Ticaret Limited Şirketi handles the installation, the import of existing lists, the customization and the user training. Carrying consent and opt-out records over correctly is part of the migration plan.

Frequently asked questions

Do I have to install all six of these apps?

No. Each one installs separately and works on its own. The only dependency is in Marketing Automation: it does not run without Email Marketing. If CRM and SMS Marketing are installed as well, SMS steps and lead fields become available in the workflow. Most setups start with Email Marketing; Events and Surveys are added as the need comes up.

Does Odoo have an İYS integration?

The official Odoo release has no İYS (İleti Yönetim Sistemi, Türkiye's commercial message consent registry) integration; no such module exists in the documentation or in the Community source. A third-party, paid İYS connector module is published on Odoo Apps; it was not developed by Odoo S.A. Its publisher states that it is not an accredited İYS integrator and that the user has to bring their own İYS service provider keys.

Does Odoo's blacklist take the place of an İYS consent record?

No. Odoo keeps its own blacklist and writes unsubscribes to it. That record is valid only inside the Odoo database; it does not take the place of the consent record in İYS. The two have to be thought of separately: Odoo holds who opted out, and the consent status on the İYS side stays outside Odoo.

Who uploads the İYS consents, and does ASON take that on?

Odoo does not upload consents to İYS by itself. You need to work out the consent process with your regulatory advisor; ASON does not give legal opinions. What ASON takes on is the technical part: carrying existing lists and opt-out records over to Odoo correctly is part of the migration plan. Uploading and reconciling on the İYS side stays outside that scope. If you have an İYS obligation, ASON sets up the connection on the Odoo side using the keys from the İYS integrator you work with.

How is SMS sending priced?

Odoo's SMS service runs on credits. The credits used per message depend on the destination country and the message length; a message sent to Türkiye uses 0.20 credits (October 2026). With the standard GSM7 characters one SMS carries 160 characters; if the text contains a character outside that set, the message switches to UNICODE format and the limit drops to 70 characters. Credits are bought from the Settings screen, an invoice is issued for them, and credits do not expire.

Is there a limit on the number of emails I can send?

Odoo has a limit on the total daily email volume across all apps. When the limit is reached, pending mailings do not carry on by themselves the next day; the sending has to be restarted by hand. For large lists you therefore need to split the sending into batches. The value of the limit depends on the hosting type and on the outgoing mail server you use.

How do I see the result of an email I sent?

Each mailing card shows the delivered, opened, clicked, replied and bounced rates separately. The rates are calculated against the total number sent. Buttons on the card take you to who clicked, and from there to the opportunities, quotations and revenue those clicks produced. To compare mailings, there is a Mass Mailing Analysis screen under Reporting.

Which marketing apps require an Enterprise subscription?

Email Marketing, SMS Marketing, Events and Surveys are in the Odoo 19 Community edition. UTM Trackers is in both editions. Marketing Automation and Social Marketing are Enterprise-only. If you need automation or social account management, the edition decision follows from that.

Can you move our existing email lists into Odoo?

Yes, importing existing lists is part of what ASON does. As an Odoo Learning Partner, ASON Teknoloji Sanayi ve Ticaret Limited Şirketi handles the installation, the data migration, the customization and the user training. In the import it is not only the addresses that matter: carrying the consent and opt-out records over correctly is part of the migration plan, so an address that opted out is not mailed again in the new system.

The same person is our customer and an event attendee; are two separate records kept?

No, the work is done on one contact record. The same person can be a CRM opportunity, an event attendee and an email recipient at once, and the sending and response records collect on that single card. The practical result: an address that goes on the blacklist stays out of every marketing mailing in the database, so you do not have to remove it app by app.

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Odoo and the Odoo logo are the property of Odoo S.A. ASON Teknoloji is an Odoo Learning Partner.